How do you calculate shipping?
Shipping for the UK is £3.99 if you are ordering a single item. If you order more than one item, shipping is totally free!
For the rest of the world, shipping a single item is £5.99 and any orders with more that one item receive free shipping too!
Where do you ship from?
Depending on your location, we ship from our closest fulfillment center to you to keep shipping costs as low as possible. Currently we ship from three locations:
- Riga, Latvia
- Charlotte, North Carolina
- Tijuana, Mexico
Depending on your location, orders may be shipped with one of the following couriers:
- Latvijas Pasts
Where can I view your returns policy?
Please visit www.chalkedout.co.uk/refunds/ to view our full returns and refunds policy.
How long does shipping take?
Each item is made by hand and to order. Typically we're able to create your product within 2-7 days business days, and shipping can take another 5-7 days on top. Speed depends entirely on product type and destination. 97.66% of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.
Why does my new garment smell like vinegar?
During the printing process, a fixation agent is used as a primer which fuses the inks to the fibers of the garment. Without it, the ink wouldn't hold well and the colours will fade very quickly. The agent can sometimes leave a vinegar type smell and a faint white residue. This is completely normal and is not permanent. Both will go away after just one wash.