FAQ's

How do you calculate shipping?

Shipping for the UK is £3.99 if you are ordering a single item. If you order more than one item, shipping is totally free!

For the rest of the world, shipping a single item is £5.99 and any orders with more that one item receive free shipping too!

Where do you ship from?

Depending on your location, we ship from our closest fulfillment center to you to keep shipping costs as low as possible. Currently we ship from three locations:

  1. Riga, Latvia
  2. Charlotte, North Carolina
  3. Tijuana, Mexico

Depending on your location, orders may be shipped with one of the following couriers:

  • APC
  • FedEx
  • Latvijas Pasts
  • DHL
  • USPS.com
  • DPD

Where can I view your returns policy?

Please visit www.chalkedout.co.uk/refunds/ to view our full returns and refunds policy.

How long does shipping take?

Each item is made by hand and to order. Typically we're able to create your product within 2-7 days business days, and shipping can take another 5-7 days on top. Speed depends entirely on product type and destination. 97.66% of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.